本文へスキップ
Case Studies

Success stories

See how our tools have helped organizations engage, manage, and optimize their operation.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Case studies

Alvaria solutions improve outbound call efficiency by 45%

Discover how Hoist Finance partnered with Alvaria to revolutionize their contact center, increasing agent productivity and customer engagement – including a 45% increase in outbound calls and a 2.5-fold rise in payment promises.

Alvaria solutions improve outbound call efficiency by 45%
No items found.

JMT increases agent productivity by 50% with predictive dialing solutions

See how JMT Network Services transformed debt collection operations with Alvaria's predictive dialing solution, reducing costs by 11% per agent and improving agent productivity by more than 50%.

JMT increases agent productivity by 50% with predictive dialing solutions
No items found.

Empower agents with flexible scheduling tools

Discover how BAC Credomatic leveraged Alvaria Solutions, including Alvaria CXP and Alvaria Cloud Workforce, along with Aspect Unified IP, to enhance customer experiences and boost efficiency through automation.

Empower agents with flexible scheduling tools
No items found.

Valley Medical Center achieves 100% patient follow-up engagement

Valley Medical Center in Renton, Washington, enhances patient care with Alvaria's integrated communication technology. Learn how this improves the patient experience, streamlines operations, and boosts patient engagement across various departments.

Valley Medical Center achieves 100% patient follow-up engagement
No items found.

Optimized contact centers reduce City of Mesa maintenance costs by 40%

Discover how Mesa, Arizona, transformed its citizen services with Aspect Unified IP (UIP). Learn how this innovative solution streamlined communication, reduced maintenance costs, and enhanced the quality of life for Mesa residents.

Optimized contact centers reduce City of Mesa maintenance costs by 40%
No items found.

Elevate customer experience with self-service tools

Discover how The General, an auto insurance provider, transformed customer interactions with Alvaria's CXP, achieving higher IVR containment rates, cost savings, and improved customer satisfaction..

Elevate customer experience with self-service tools
No items found.

See what all the buzz is about Alvaria in the News

Visit News Page