Case studies
Resolutte Partner Success Case
Discover the partnership that enhances customer experiences worldwide.
Whakarongorau Aotearoa Case Study (sponsored by Call Design)
Learn how Alvaria's workforce planning solution transformed Whakarongorau Aotearoa's operations, improving efficiency during critical events like the Christchurch Mosque Shootings and the COVID-19 pandemic.
BC Services Case Study
Discover how BC Services, a prominent accounts receivable management company, transformed its call center operations using innovative game mechanics. Learn how competitions, rewards, and coaching strategies implemented through Alvaria Motivate led to a 6% increase in calls handled per agent per hour within just one week.
Simply Business Case Study
Discover how Simply Business transformed its contact center with Alvaria Motivate's gamification solution. Boosting agent engagement and sales performance, this success story showcases a 6% uplift in sales per hour and enhanced coaching consistency.
Car Company Case study
Discover how an automotive online retailer transformed their workforce management with Alvaria Workforce and Alvaria Performance. Gain insights into their journey, improved scheduling, and proactive coaching methods for enhanced agent performance.
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