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case studies

Success stories

See how our tools have helped organizations engage, manage, and optimize their operation.

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State Collection Service Inc. Case Study

Discover how a State collection Service partnered with Alvaria to utilize their employee engagement and motivation platform, garnering a significant increase in immediate pays for state collection.

State Collection Service Inc. Case Study
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Case studies

Resolutte Partner Success Case

Discover the partnership that enhances customer experiences worldwide.

Resolutte Partner Success Case
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Whakarongorau Aotearoa Case Study (sponsored by Call Design)

Learn how Alvaria's workforce planning solution transformed Whakarongorau Aotearoa's operations, improving efficiency during critical events like the Christchurch Mosque Shootings and the COVID-19 pandemic.

Whakarongorau Aotearoa Case Study (sponsored by Call Design)
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BC Services Case Study

Discover how BC Services, a prominent accounts receivable management company, transformed its call center operations using innovative game mechanics. Learn how competitions, rewards, and coaching strategies implemented through Alvaria Motivate led to a 6% increase in calls handled per agent per hour within just one week.

BC Services Case Study
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Simply Business Case Study

Discover how Simply Business transformed its contact center with Alvaria Motivate's gamification solution. Boosting agent engagement and sales performance, this success story showcases a 6% uplift in sales per hour and enhanced coaching consistency.

Simply Business Case Study
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Car Company Case study

Discover how an automotive online retailer transformed their workforce management with Alvaria Workforce and Alvaria Performance. Gain insights into their journey, improved scheduling, and proactive coaching methods for enhanced agent performance.

Car Company Case study
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