Case studies

Resolutte Partner Success Case
Discover the partnership that enhances customer experiences worldwide.

Whakarongorau Aotearoa Case Study (sponsored by Call Design)
Learn how Alvaria's workforce planning solution transformed Whakarongorau Aotearoa's operations, improving efficiency during critical events like the Christchurch Mosque Shootings and the COVID-19 pandemic.

Hoist Finance Case Study
Discover how Hoist Finance partnered with Alvaria to revolutionize their contact center, increasing agent productivity and customer engagement – including a 45% increase in outbound calls and a 2.5-fold rise in payment promises.

Car Company Case study
Discover how an automotive online retailer transformed their workforce management with Alvaria Workforce and Alvaria Performance. Gain insights into their journey, improved scheduling, and proactive coaching methods for enhanced agent performance.

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Enhancing Quality & ROI Case Study
Discover how a Detroit-based customer engagement solution provider transformed their quality measurements from dull to thrilling with Alvaria Motivate and speech analytics.
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