Case studies
Resolutte Partner Success Case
Discover the partnership that enhances customer experiences worldwide.
Whakarongorau Aotearoa Case Study (sponsored by Call Design)
Learn how Alvaria's workforce planning solution transformed Whakarongorau Aotearoa's operations, improving efficiency during critical events like the Christchurch Mosque Shootings and the COVID-19 pandemic.
BAC Credomatic Case Study
Discover how BAC Credomatic leveraged Alvaria Solutions, including Alvaria CXP and Alvaria Cloud Workforce, along with Aspect Unified IP, to enhance customer experiences and boost efficiency through automation.
Sekure Merchant Solutions Case Study
Discover how Sekure Merchant Solutions harnessed the power of game mechanics with Alvaria Workforce Engagement Management to revolutionize their call center operations.
Asurion Case Study
Discover how Asurion's innovative use of Alvaria Inform and Alvaria Workforce Mobile technology solutions transformed their contact center operations, boosting agent engagement, reducing absenteeism, and improving customer service.
Hoist Finance Case Study
Discover how Hoist Finance partnered with Alvaria to revolutionize their contact center, increasing agent productivity and customer engagement – including a 45% increase in outbound calls and a 2.5-fold rise in payment promises.
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