Case studies
Resolutte Partner Success Case
Discover the partnership that enhances customer experiences worldwide.
Whakarongorau Aotearoa Case Study (sponsored by Call Design)
Learn how Alvaria's workforce planning solution transformed Whakarongorau Aotearoa's operations, improving efficiency during critical events like the Christchurch Mosque Shootings and the COVID-19 pandemic.
Car Company Case study
Discover how an automotive online retailer transformed their workforce management with Alvaria Workforce and Alvaria Performance. Gain insights into their journey, improved scheduling, and proactive coaching methods for enhanced agent performance.
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City of Mesa Case study
Discover how Mesa, Arizona, transformed its citizen services with Aspect Unified IP (UIP). Learn how this innovative solution streamlined communication, reduced maintenance costs, and enhanced the quality of life for Mesa residents.
The General Case Study
Discover how The General, an auto insurance provider, transformed customer interactions with Alvaria's CXP, achieving higher IVR containment rates, cost savings, and improved customer satisfaction..
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