Partners

Strategic Alliance Partners

Our strategic partnerships drive business growth and build long-term relationships, empowering clients to achieve their goals with confidence.

By collaborating with industry leaders, we enhance our offerings, expand market reach, and stay at the forefront of the contact center industry, delivering tailored solutions that meet our clients' unique needs.

ASAPP

ASAPP 是生成式人工智能领域的领导者,致力于开发功能齐全的语音和聊天代理。Alvaria 与 ASAPP 合作,为我们的联络中心客户提供先进的自动化、智能和生成功能。我们共同为我们的企业品牌带来了一套首屈一指的自动出站拨号功能以及生成式语音和聊天功能。

www.asapp.com

CallMiner

CallMiner, a top leader in the Forrester Wave, excels in conversation intelligence to boost business performance. Partnering with Alvaria, we offer cutting-edge AI and ML-driven omnichannel analytics, enabling organizations to perform sentiment analysis and gain deep insights from every conversation.

www.callminer.com

Intradiem, Inc.

At Intradiem, we believe the best technology supports humans. We’re the only people-first customer service solution with lasting impact on your people, customers, and brand. We uncover untapped capacity in real time and let you use it where it matters most—training, coaching, wellness breaks—at the right time, every time. Automatic schedule updates. Call handling support. And hard-dollar savings that more than pay for themselves. Intradiem: Automation designed by humans, for humans.

www.intradiem.com

Microsoft

Microsoft 和 Alvaria 可以更好地合作,为联络中心提供一流的功能,通过每次客户互动提供协调的客户交互中心。Alvaria可以帮助你利用微软的技术投资,例如Teams、Dynamics 365、Office 365和Azure,将你的客户对话集中在一个地方。我们与微软合作,持续提供创新的解决方案,推动共同客户的数字化转型之旅。

www.微软.com

Miratech, Inc.

Miratech helps visionaries to change the world. They are a global IT services and consulting company that supports digital transformation for the largest enterprises on the planet. Miratech is a strategic engineering and delivery partner that is accelerating Alvaria’s overall business and technology roadmap. Miratech and Alvaria are partnering to bring services to customers that are not only reliable, but innovative in a perpetual low friction model.

www.miratechgroup.com

PureCallerID

PureCallerID helps companies improve outbound contact and brand quality by offering real-time enforcement of regulations, fraud prevention, SPAM monitoring, and trusted branding, all across their high-quality infrastructure and direct carrier access. Alvaria and PureCallerID together bring trusted, compliant communication along with sophisticated campaign orchestration to enterprises, allowing them to reach out efficiently, effectively, and at scale while protecting their brand.  

www.purecallerid.com

Zoom

Zoom 帮助组织在一个平台上进行连接、沟通和协作。Zoom Contact Center 专注于通过人工智能实现人性化的客户体验,使企业能够在高度可信的云平台上提供无缝和高度个性化的互动。Zoom 正在与 Alvaria 合作,提供行业领先的出站拨号和合规能力。我们共同提供企业可以信赖和依赖的参与策略。

https://www.zoom.com/

亚马逊

亚马逊网络服务 (AWS) 是世界上最全面、采用最广泛的云服务。AWS 引导了 Alvaria Cloud 以实现动态扩展和快速部署模型,使我们客户的业务能够无限制地增长。AWS 和 Alvaria 共同合作,统一了我们在源代码层的一些核心能力,以推动完整的客户参与解决方案。