- 英語 (米国)
Strategic Alliance Partners
By collaborating with industry leaders, we enhance our offerings, expand market reach, and stay at the forefront of the contact center industry, delivering tailored solutions that meet our clients' unique needs.
ASAPP
ASAPP is a leader in generative AI, developing fully capable voice and chat agents. Alvaria partners with ASAPP to bring advanced automation, intelligence, and generative capabilities to our Contact Center customers. Together we bring a premier set of automated outbound dialing capabilities and generative voice and chat features to our enterprise brands.
Amazon
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud. AWS has bootstrapped the Alvaria Cloud for dynamic scaling and rapid deployment models, allowing our customers’ businesses to grow without bounds. AWS and Alvaria have partnered together to unify some of our core competencies at the source code layer to drive a complete Customer Engagement solution.
CallMiner
CallMiner, a top leader in the Forrester Wave, excels in conversation intelligence to boost business performance. Partnering with Alvaria, we offer cutting-edge AI and ML-driven omnichannel analytics, enabling organizations to perform sentiment analysis and gain deep insights from every conversation.
Intradiem, Inc.
At Intradiem, we believe the best technology supports humans. We’re the only people-first customer service solution with lasting impact on your people, customers, and brand. We uncover untapped capacity in real time and let you use it where it matters most—training, coaching, wellness breaks—at the right time, every time. Automatic schedule updates. Call handling support. And hard-dollar savings that more than pay for themselves. Intradiem: Automation designed by humans, for humans.
Microsoft
Better together, Microsoft and Alvaria bring best-in-class capabilities for the contact center to deliver an orchestrated customer engagement center through every customer interaction. Alvaria can help you leverage your Microsoft technology investments such as Teams, Dynamics 365, Office 365 and Azure to bring your customer conversations together in one place. We partner with Microsoft to consistently deliver innovative solutions and drive the digital transformation journey for our joint customers.
Miratech, Inc.
Miratech helps visionaries to change the world. They are a global IT services and consulting company that supports digital transformation for the largest enterprises on the planet. Miratech is a strategic engineering and delivery partner that is accelerating Alvaria’s overall business and technology roadmap. Miratech and Alvaria are partnering to bring services to customers that are not only reliable, but innovative in a perpetual low friction model.
Zoom
Zoomは、組織が1つのプラットフォームでつながり、コミュニケーションし、コラボレーションできるよう支援します。Zoom Contact Center は AI による顧客体験の人間化に重点を置いており、企業が信頼性の高いクラウドプラットフォーム上でシームレスで高度にパーソナライズされたエンゲージメントを提供できるようにします。ZoomはAlvariaと提携して、業界をリードするアウトバウンドダイヤルとコンプライアンス機能を提供しています。私たちは協力して、企業が信頼し頼りにできるエンゲージメント戦略を提供します。