- Inglés EE. UU.
Strategic Alliance Partners
By collaborating with industry leaders, we enhance our offerings, expand market reach, and stay at the forefront of the contact center industry, delivering tailored solutions that meet our clients' unique needs.
ASAPP
ASAPP is a leader in generative AI, developing fully capable voice and chat agents. Alvaria partners with ASAPP to bring advanced automation, intelligence, and generative capabilities to our Contact Center customers. Together we bring a premier set of automated outbound dialing capabilities and generative voice and chat features to our enterprise brands.
Afiniti
Afiniti is a leader in Contact Center AI, providing measurable outcomes for the largest enterprise brands. Alvaria partners with Afiniti to provide advanced AI skills based routing capabilities to organizations leveraging Alvaria’s best of breed outbound compliance and list management solutions. Together we provide a unique offer for enterprises requiring highly scalable outbound compliance and efficient agent routing.
Amazon
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud. AWS has bootstrapped the Alvaria Cloud for dynamic scaling and rapid deployment models, allowing our customers’ businesses to grow without bounds. AWS and Alvaria have partnered together to unify some of our core competencies at the source code layer to drive a complete Customer Engagement solution.
Avaya
Avaya contact center and communications solutions power immersive, personalized, and unforgettable customer experiences that drive business momentum. Avaya and Alvaria partner to further strengthen the Avaya cloud portfolio with state-of-the-art outreach capabilities. This enhanced collaboration aims to deliver proactive customer outreach experiences to deliver innovation without disruption while ensuring compliance with regulatory requirements and coordinating engagement activity across the enterprise.
CallMiner
CallMiner, a top leader in the Forrester Wave, excels in conversation intelligence to boost business performance. Partnering with Alvaria, we offer cutting-edge AI and ML-driven omnichannel analytics, enabling organizations to perform sentiment analysis and gain deep insights from every conversation.
ConvergeOne
C1, the global technology solution provider elevating connected human experiences, creates connected experiences that make a lasting impact on our customers, teams, and communities. C1's successful track record of tangible positive business outcomes for our customers is a testament to our ability to provide them with the highest level of customer satisfaction, responsiveness, and deep domain expertise. C1 collaborates with Alvaria to deliver solutions with a total lifecycle approach.
Intradiem, Inc.
At Intradiem, we believe the best technology supports humans. We’re the only people-first customer service solution with lasting impact on your people, customers, and brand. We uncover untapped capacity in real time and let you use it where it matters most—training, coaching, wellness breaks—at the right time, every time. Automatic schedule updates. Call handling support. And hard-dollar savings that more than pay for themselves. Intradiem: Automation designed by humans, for humans.
LivePerson
LivePerson offers an award-winning Conversational AI platform, Conversational Cloud®, that is built using large language models fine-tuned by billions of real customer conversations. Alvaria partners with LivePerson to bring conversational features to contact center agents, allowing agents to have a more natural interactions with customers.
Microsoft
Better together, Microsoft and Alvaria bring best-in-class capabilities for the contact center to deliver an orchestrated customer engagement center through every customer interaction. Alvaria can help you leverage your Microsoft technology investments such as Teams, Dynamics 365, Office 365 and Azure to bring your customer conversations together in one place. We partner with Microsoft to consistently deliver innovative solutions and drive the digital transformation journey for our joint customers.
Miratech, Inc.
Miratech helps visionaries to change the world. They are a global IT services and consulting company that supports digital transformation for the largest enterprises on the planet. Miratech is a strategic engineering and delivery partner that is accelerating Alvaria’s overall business and technology roadmap. Miratech and Alvaria are partnering to bring services to customers that are not only reliable, but innovative in a perpetual low friction model.
Zoom
Zoom ayuda a las organizaciones a conectarse, comunicarse y colaborar en una sola plataforma. Zoom Contact Center se centra en humanizar la experiencia del cliente con la inteligencia artificial, lo que permite a las empresas ofrecer interacciones fluidas y altamente personalizadas en una plataforma en la nube de gran confianza. Zoom se ha asociado con Alvaria para ofrecer capacidades de marcado saliente y cumplimiento líderes del sector. Juntos ofrecemos una estrategia de interacción en la que las empresas pueden confiar y en la que pueden confiar.