Case studies
BAC Credomatic Case Study
Discover how BAC Credomatic leveraged Alvaria Solutions, including Alvaria CXP and Alvaria Cloud Workforce, along with Aspect Unified IP, to enhance customer experiences and boost efficiency through automation.
Sekure Merchant Solutions Case Study
Discover how Sekure Merchant Solutions harnessed the power of game mechanics with Alvaria Workforce Engagement Management to revolutionize their call center operations.
National Rural Telecommunications Cooperative (NRTC) Case Study
Discover how the National Rural Telecommunications Cooperative transformed their workforce management with Alvaria Workforce, reducing manual tasks, improving scheduling, and saving over 100 hours annually.
Simply Business Case Study
Discover how Simply Business transformed its contact center with Alvaria Motivate's gamification solution. Boosting agent engagement and sales performance, this success story showcases a 6% uplift in sales per hour and enhanced coaching consistency.
The General Case Study
Discover how The General, an auto insurance provider, transformed customer interactions with Alvaria's CXP, achieving higher IVR containment rates, cost savings, and improved customer satisfaction..
ARA Diagnostic Imaging Case Study
ARA Diagnostic Imaging partnered with Alvaria to revolutionize agent performance, reduce absenteeism, and increase productivity. Discover how this dynamic solution led to a 33% decrease in after-call work, 25% shorter customer hold times.
See what all the buzz is about Alvaria in the News
Visit News Page