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Company Awards

50 years of recognized industry excellence

Innovation recognized

With decades of combined recognition between Aspect, Noble, and Alvaria, and with more than 900 worldwide patents or patents pending, we have a long history of pioneering and advancing consumer engagement technology and driving the innovation in the CX space.

We're committed to turning innovation into action. Our award-winning contact center platform and self-service/IVR, workforce management, employee engagement and digital consumer engagement solutions have helped thousands of companies deliver better customer experiences.

List of partners by region

2022

G2

A Leader in the Workforce Management Category of the Summer 2022 G2 Enterprise Grid® Report for Contact Center Workforce

G2 Leader Summer 2022

G2

A Leader in the Workforce Management Category of the Winter 2022 G2 Enterprise Grid® Report for Contact Center Workforce

G2 Leader Enterprise Winter 2022

CIO Review

Most Promising Gamification Solution Providers

CIOReview Most Promising Gamification 2022

CRM Award Sept 2022

Top 5 Best Workforce Optimization/Engagement Management (Wfo/Wem)

The 2022 CRM Industry Leader Awards

Quadrant Knowledge Solution

WEM Technology Leader

List of partners by region

2021

Capterra

2021 Capterra Shortlist for Workforce Management

Capterra Shortlist 2021

GetApp

2021 GetApp Category Leader for Workforce Management

GetApp Category Leaders 2021

Software Advice

2021 Software Advice Front Runner for Workforce Management

Software Advice Front Runners 2021

FeaturedCustomers.com Call Center Management Software

2021 Top Performer

Featured Customers Top Performer 2021

G2

A Leader in the Workforce Management Category of the Fall 2021 G2 Enterprise Grid® Report for Contact Center Workforce

G2 Leader Enterprise Fall 2021

G2

A Leader in the Workforce Management Category of the Spring 2021 G2 Enterprise Grid® Report for Contact Center Workforce

G2 Leader Enterprise Spring 2021

The Forum Awards

Client & Supplier Awards

Operational Transformation with Hoist Finance

Customer Magazine

Contact Center Technology Award

Alvaria Motivate

European Contact Centre & Customer Service Awards

Most Effective Application of Technology with Hoist Finance

Finalist European Contact Centre & Customer Service Awards

Frost & Sullivan

Outbound Campaign Management Leadership Award

Frost & Sullivan Outbound Leader

Customer Magazine

Product of the Year Award

Noble IVR Virtual Assistant

Customer Magazine

Product of the Year Award

Noble Gamification 2.0

TMC Net

Remote Work Pioneer Award

Noble Cloud Contact Centre

European Contact Centre & Customer Service Awards

Responding in a Crisis: Best Partnership Solution (Technology) with Hoist Finance

Gold European Contact Centre & Customer Service Awards

The Forum Awards

Supplier & Client Awards

Workforce Optimisation with ShiftTrack

List of partners by region

2020

G2

A Leader in the Workforce Management Category of the Spring 2020 G2 Enterprise Grid® Report for Contact Center Workforce

G2 Leader Enterprise Spring 2020

Customer Magazine

Contact Center Technology Award

Noble Gamification 2.1

Communication Solutions

Product of the Year Award

Noble Conversations Analytics Insight 2.0

Forrester

Strong Performer in the Forrester Wave: Ccaas 2020

Forrester

PACE

Technovation & Best of Show Awards Noble Conversations Analytics Insight 2.0

PACE Technovation Award 2020

PACE

Tim Searcy Award for Advocacy

Noble Systems Karl Koster

Capterra

Top 20 Auto Dialer Software Report

Capterra

Top 20 Predictive Dialer Software Report

Capterra

Top 20 Workforce Management Software Report

Customer Magazine

Wfo Innovation Award

Noble Gamified Learning Management System (GLMS)

G2

Winter 2020 G2 Enterprise Grid® Report for Contact Center Workforce

Winter 2020 Market Leader

FeaturedCustomers.com Call Center Management Software

CCW Excellence Awards

Workforce Innovations Solutions of the Year Award

Noble Gamification

List of partners by region

2019

G2

#1 Ranking, Spring 2019 G2 Grid® Report for Contact Center Workforce

G2

#1 Ranking, Summer 2019 G2 Grid® Report for Contact Center Workforce

CIO Review

20 Most Promising Gamification Solution Providers

CIO Review Top 20 Gamification Products 2019

Customer Magazine

Contact Center Technology of the Year

Noble Conversations Analytics Insight

Frost & Sullivan

Outbound Market Leadership Award

Noble Systems Frost & Sullivan Outbound Leader 2019

Customer Magazine

Product of the Year

Conversations Analytics

Communication Solutions

Product of the Year

Noble Gamification Mobile

Winning awards for over four decades

Alvaria, formerly Aspect and Noble, has received a steady stream of industry awards for 40+ years. Key recognitions from recent years include:

2018

  • Aspect Software Receives the 2018 Frost & Sullivan Asia-Pacific Outbound Systems Market Share Leadership Award
  • Aspect Software Receives the 2018 Frost & Sullivan Asia-Pacific Contact Center Applications Growth Excellence Leadership Award
  • Aspect Software and Aspect Via® Enterprise Recognized as 2018 Value Index Leaders for Contact Centers in the Cloud
  • Aspect Via® Workforce Management (WFM) is named Product of the Year by CUSTOMER Magazine
  • Aspect Software Named 2018 CRM Service Leader for Best Contact Center Infrastructure Software, Best Interactive Voice Response, and Best Workforce Optimization Solution
  • Noble is awarded Best Contact Centre Technology Provider for Noble Gamification in the Collections & Customer Services Awards
  • Noble Systems is awarded the Outbound Market Leadership Award by Frost & Sullivan
  • Noble Gamification wins the Customer Magazine (TMC) Contact Centre Technology Award
  • Noble WEM & Gamification win the Customer Value Leadership Award by Frost & Sullivan
  • Noble Systems wins Contributor of the Year Award from the CRC Innovation Council
  • Noble Systems wins 2018 Member of the Year Award from PACE
  • Noble® Conversations Analytics wins the Customer Magazine Product of the Year Award

2017

  • Aspect Software Recognized as a “Best of the Best” Professional Service Organization by SPI Research
  • Aspect Software Named 2017 Frost & Sullivan Thailand Contact Center Applications Vendor of the Year
  • Noble Systems wins the North American Outbound Dialing Market Share Leader Award from Frost & Sullivan
  • Noble SmartAccept® wins the Customer Magazine Contact Centre Technology Award
  • Noble® Secure Payment Assist is awarded Product of the Year by Communications Solutions
  • Noble® Enterprise Solution is named TOP 10 Contact Centre Software and Technology by CallCentreHelper.com
  • Noble Systems wins the CECP VANGUARD by PACE
  • Noble Systems wins the Vendor of Excellence Award by PACE
  • Noble Systems wins the Chairman's Award by PACE
  • Noble® Composer Multi-session Agent wins Product of the Year Award by Customer Magazine

2016

  • Aspect Via is a 2016 Ventana Research Technology Innovation Award winner for Customer Excellence
  • Aspect® Unified IP® named a leader in The Forrester Wave™: Contact Center Interaction Management (CCIM) for Large Contact Centers
  • Aspect Software Recognized by Frost & Sullivan as the Workforce Optimization Industry 2016 Global Company of the Year
  • Aspect Software Named #1 Global Workforce Management Solution Vendor by Pelorus Associates
  • Aspect Software Named Market Share Leader for 2016 Asia Pacific Frost & Sullivan Award, Outbound Systems
  • Aspect Software Named a 2016 Saddletree Research Kachina Award Winner for Innovation in Workforce Optimization
  • Noble® Inbound 100 wins Contact Center Technology Award from Customer Magazine
  • Noble Systems is mnamed North American Outbound Dialing Market Share Leader by Frost & Sullivan
  • Noble® Harmony (v5.1) is awarded Product of the Year by Communications Solutions
  • Noble Systems is awarded the Tech Culture Award by TMCNet
  • Noble® Compliance Appliance wins Product of the Year by Customer Magazine
  • Noble Systems is named a Top 40 Technology Innovator by Technology Association of Georgia

2015

  • Aspect Software awarded Frost & Sullivan 2015 Asia Pacific Outbound Systems Market Share Leadership Award
  • Aspect Software and its customer Edwardian Group London (EGL) have won the European Contact Centre and Customer Service Awards (ECCCSA) for Application of Technology
  • Aspect Software Asia Pacific Named CIO Choice 2015 for Contact Centre Solution
  • Noble Systems is named North American Outbound Dialing Market Share Leader by Frost & Sullivan
  • Noble® Maestro v8 wins Product of the Year by Communications Solutions
  • Noble® Messaging Management Console wins the Contact Center Technology Award by Customer Magazine
  • Noble® TCPA Compliance Solution wins the Technovation Award by PACE
  • Noble Systems is named a Top 40 Technology Innovator by The Technology Association of Georgia
  • Noble CallTech® Total Contact is named Product of the Year by Customer Magazine