Care gap closure and preventive screening.
Proactive outreach. Better prevention. Lower risk.
Use intelligent, proactive outreach to engage patients on overdue physicals, screenings, and vaccinations—helping close care gaps before they become bigger problems, while preserving trust, choice, and the human touch.
Explore intelligent outreach
The challenge...
Many patients fall behind on preventive care such as annual physicals, screenings, and vaccinations.
Gaps can go unnoticed until risk increases and conditions become more serious.
Manual outreach is inconsistent, time-consuming, and often misses the right people.
Providers need a better way to identify overdue patients, reach them with the right message, and guide them to the next best action.
The goal is to engage patients before preventive gaps become bigger problems—so care stays on track, risks are reduced, and outcomes improve.
The objective...
The provider set out to create proactive preventive-care outreach that could:
Identify patients overdue for physicals, screenings, or vaccinations.
Reach patients through their preferred channel at the right time.
Educate patients on why preventive care matters.
Offer convenient options for preventive visits.
Surface barriers such as transportation, confusion, or access issues.
Answer routine questions and clarify next steps.
Route clinical questions or complex needs to the appropriate care-team member.
Reduce care gaps and improve preventive-care completion.
Lower avoidable risk and support stronger long-term health outcomes.
The Alvaria Intelligence
Platform approach.
AIP ingests EHR, scheduling, care-gap, preventive-service, and patient-preference data to identify who is overdue and why outreach should occur.
AIP personalizes messages, coordinates outreach across voice, SMS, email, and digital channels, and adapts based on patient responses and preferences.
Outcomes are measured, learned, and used to continuously improve preventive engagement.
Agentic-led engagement for preventive care outreach.
& leads
or steps in as needed
An agentic agent begins and leads preventive-care outreach, reminds patients about overdue services, offers scheduling, answers routine questions, and identifies barriers. When clinical guidance, complex patient needs, or sensitive situations arise, the conversation is seamlessly handed off to a human care-team expert.
Agentic begins and leads.
Human supervises or steps in as needed.
Fewer gaps. Better prevention. Lower Risk.
Customer value...
- Timely reminders for preventive care
- Easier scheduling and next steps
- Better understanding of what is overdue
- More confidence and support
- Greater peace of mind and protection
Business value...
- Higher preventive-care completion rates
- Reduced care gaps and avoidable risk
- Better use of staff time and capacity
- Improved patient outreach efficiency
- Stronger outcomes and patient loyalty
Close gaps today. Protect health tomorrow.
Proactive, intelligent outreach helps providers connect patients to the preventive care they need—improving access, reducing risk, and supporting better outcomes.
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