企业联络中心电子书

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A Day in the Life of a Contact Center Agent eBook: AI-Enhanced WEM Powered by Alvaria

电子书

5月 18, 2023, 22:11 下午

A Day in the Life of a Contact Center Agent eBook: AI-Enhanced WEM Powered by Alvaria
Essential Contact Center Technologies for Collections eBook

电子书

3月 22, 2023, 22:50 下午

Essential Contact Center Technologies for Collections eBook
通過智能Outbound策略提高客戶忠誠度

电子书

1月 4, 2022, 18:30 下午

通過智能Outbound策略提高客戶忠誠度
善用绩效管理软件让您的呼叫中心全面发挥潜能

电子书

9月 15, 2021, 20:02 下午

善用绩效管理软件让您的呼叫中心全面发挥潜能
The Case for Cloud eBook

电子书

9月 5, 2021, 19:08 下午

The Case for Cloud eBook
Your Journey to the Cloud eBook: How the Alvaria Cloud Platform Drives Flexibility, Scalability and Agility

电子书

8月 19, 2021, 20:05 下午

Your Journey to the Cloud eBook: How the Alvaria Cloud Platform Drives Flexibility, Scalability and Agility
Agent Experience Index Report 2020: Understanding What Your Agents are Thinking

电子书

7月 13, 2021, 13:42 下午

Agent Experience Index Report 2020: Understanding What Your Agents are Thinking
10 Ways to Improve the Customer Experience and Your Bottom Line through Self-Service eBook

电子书

7月 13, 2021, 13:42 下午

10 Ways to Improve the Customer Experience and Your Bottom Line through Self-Service eBook
Guide to Gamification Greatness: 10 Best Practices for Keeping Employee Engagement Fresh eBook

电子书

7月 13, 2021, 13:42 下午

Guide to Gamification Greatness: 10 Best Practices for Keeping Employee Engagement Fresh eBook