Amazon
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud. AWS has bootstrapped the Alvaria Cloud for dynamic scaling and rapid deployment models, allowing our customers’ businesses to grow without bounds. AWS and Alvaria have partnered together to unify some of our core competencies at the source code layer to drive a complete Customer Engagement solution with Amazon Connect and Alvaria Workforce.
Avaya
Avaya contact center and communications solutions power immersive, personalized, and unforgettable customer experiences that drive business momentum. Avaya and Alvaria partner to further strengthen the Avaya cloud portfolio with state-of-the-art outreach capabilities. This enhanced collaboration aims to deliver proactive customer outreach experiences to deliver innovation without disruption while ensuring compliance with regulatory requirements and coordinating engagement activity across the enterprise
CallMiner
CallMiner is the global leader in conversation intelligence to drive business performance improvement. Alvaria and CallMiner partner to bring industry leading AI and ML driven omnichannel analytics capabilities at enterprise scale, allowing organizations to perform sentiment analysis and identify patterns to reveal deep understanding from every conversation.
LivePerson
LivePerson offers an award-winning Conversational AI platform, Conversational Cloud®, that is built using large language models fine-tuned by billions of real customer conversations. Alvaria partners with LivePerson to bring conversational features to contact center agents, allowing them to have a more natural interaction with the workforce planning tools they use everyday.
Microsoft
Better together, Microsoft and Alvaria bring best-in-class capabilities for the contact center to deliver an orchestrated customer engagement center through every customer interaction. Alvaria can help you leverage your Microsoft technology investments such as Teams, Dynamics 365, Office 365 and Azure to bring your customer conversations together in one place. We partner with Microsoft to consistently deliver innovative solutions and drive the digital transformation journey for our joint customers.
Miratech, Inc.
Miratech helps visionaries to change the world. They are a global IT services and consulting company that supports digital transformation for the largest enterprises on the planet. Miratech is a strategic engineering and delivery partner that is accelerating Alvaria’s overall business and technology roadmap. Miratech and Alvaria are partnering to bring services to customers that are not only reliable, but innovative in a perpetual low friction model.
UJET
UJET is the cloud contact center platform for businesses who put trust at the heart of their customer experience. With UJET, organizations gain a full voice and digital engagement suite that’s equipped with smart device capabilities, powerful AI, and advanced analytics. The partnership enables enterprise contact centers to integrate and leverage Alvaria’s compliant outbound and workforce engagement management (WEM) capabilities through Google Cloud.