Multi-channel Patient Engagement: Interactive Text Response and Live Staff Member

See how a one-way appointment reminder can be turned into a two-way conversation over SMS and moved to live assistance when needed, without the need to repeat information.  The result - a fast, efficient appointment rescheduling experience.

You opted in to this service and have used it previously so you have it saved in your contacts.

Industry: Healthcare
Solution components: Alvaria CXP
Capabilities: Interactive Text Response, SMS