Easily Design and Maintain
Alvaria CXP empowers your business to take greater control of your customers' IVR experience.
Self-Service Delivering Powerful Business Benefits
Implement and maintain personalised IVR systems that will have a positive impact on first-contact resolution rates—freeing up your contact centre agents to address more complex problems.
A Full Suite of Tools
Alvaria CXP Pro delivers all the tools you need to design, develop, document, test, deploy, report on and analyse your self-service applications. Applications developed with Alvaria CXP Pro are 100% portable and integrate with all Aspect and third-party contact centre solutions and IVR platforms.
All-in-One Omnichannel Solution
For design, development and deployment of omnichannel solutions, including social chat, chatbots, SMS, and mobile web. This package is essential.
Your Choice of Stand-alone or Bundled
Alvaria CXP comes standalone as a revered development and deployment self-service tool, or bundled with companion piece, Alvaria Prophecy™ – an Enterprise class IVR platform delivering both inbound and outbound Modern IVR support, CXP Pro.
CXP and Prophecy Customers: the latest software versions are available for download in the Alvaria Customer Center (ACC) >> Software Download section. If you don’t currently have an ACC account, please complete the Customer Centre Registration Form. (Note: To obtain an ACC account, your email domain must be the same as the company domain that has active assets on record.)
Effective 9/1/2021, Alvaria stopped offering free trial download versions of CXP and Prophecy software. If you’d like to see a demo and speak with an Alvaria team member about whether CXP and Prophecy are a good fit for your company’s needs, please contact us.
Contact Alvaria Today
Learn more about how Alvaria can help you deliver superior customer self-service customer experiences. Let's talk!