Automated Agent

Consumers want to get things done at their convenience—dictating the "when, where and how" of communicating with organisations. They want the power of personalised, continuous, context-aware dialogues across all self-service messaging channels and interactions.

Deliver Powerful Business Benefits with Contact Centre Self-service

From AI-powered interactive text response solutions such as Facebook Messenger or SMS chatbots, to fully integrated mobile solutions — contact centres today can offer digital, self-service omnichannel experiences that leverage the latest generation of natural language understanding (NLU) technologies and smartphone capabilities.

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Automated Dialogues

Deploy chatbots and intelligent assistants for channels like voice, SMS, social messaging, web chat and mobile web.

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Keep It Conversational

Leverage the power of natural language understanding (NLU) to make text-based automated interactions intuitive, flexible and conversational.

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From One-Way to Two-Way

Turn one-way proactive notifications into two-way conversations, through the customers preferred channel so they may take immediate action.

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Contemporary IVR

Traditional IVR with added Automatic Speech Recognition (ASR) and Text to Speech (TTS) capabilities tailored to your business needs.

Contact Alvaria Today

Learn more about how Alvaria can help you create lifetime loyalty through omnichannel self-service and superior customer experiences. Let's talk!