Our Partner Spotlight Series focuses on Aspect’s top partners around the globe and highlights the impact on agent and customer experiences.
Aspect’s channel partner programme is designed to provide greater customer engagement through identifying the best and brightest channel partners to deploy of Aspect’s deep and wide solutions portfolio for both premise and cloud.
This month, the spotlight is on ECS Telecom, the number one leader in enterprise communications including contact centre industries, video conferencing and integrated solutions since 1999. Their leadership and offering of industry-leading technology for more than 20 years are the driving forces behind the company’s foundation.
ECS prides themselves on developing strategic and technological solutions together in effort to fulfill the demands of the companies they do business with. This means they adapt to the individual needs to each business — from internal processes to customer service. ECS offers Aspect® Unified IP™ in Korea because of Aspect’s position in the outbound market as well as the reliability of Aspect UIP.
ECS Telcom has a wide array of abilities and skillsets while remaining nimble to adapt to any situation and cares deeply about their customers. Learn more about them here.