Accelerate ‘22 is just starting and right out of the gate we have had some outstanding sessions. If you’ve missed the first couple, or aren’t able to attend at the scheduled time, you can always watch on-demand after it airs.
Navigating Your Contact Centre through the Challenges of the Next Normal
With more of our world shifting to virtual, how can we leverage every customer encounter to drive lifetime loyalty? The pandemic has changed the world forever — there is no going back.
Build Lifetime Loyalty with Frictionless CX
As companies and contact centre executives face challenges like achieving digital transformation, future of the workplace and customer lifetime value, how can they deliver an effective customer experience?
Gamification's Role in Elevating the Employee Experience to Drive Business Value
Gamification (also known as digital motivation) is a set of effective agent solutions that boost performance and learning. Gamification rewards contact centre agents for meeting and exceeding goals, scores and targets, and for achievements, compliance and training.
And coming up in May, we’ll have a discussion on reshaping the customer experience, an introduction to ACE 2022, and much more. Accelerate ‘22 will be a vital resource for Alvaria product and industry news throughout 2022. Once you’ve registered you’ll have unlimited, complimentary access the entire year to every session. New sessions are added regularly, so be sure to register now to get notifications when new sessions are announced.