Eine Fülle von Ressourcen zur Weiterbildung und Kompetenzerweiterung

Aus diesem Zusammenschluss resultiert eine noch größere Vielfalt an nützlichen Ressourcen für Kunden, Partner und Entwickler. Alles von White Papern bis hin zu Tools zur Unternehmensbewertung und mehr. Wir werden unsere Ressourcen beständig mit Informationen zu weiteren, neu entwickelten Tools aktualisieren. Nehmen Sie sich einen Moment Zeit, um sich anzusehen, was wir bereits heute zur Verfügung stellen.

Case Studies

Valley Medical Case Study
Radio Systems Case Study
RCN Case Study
Brooks Health Case Study
State Collection Service Case Study
Technology Customer Support Case Study
British Gas Case Study
The General Case Study
Austrian Post Case Study
Dish Network Case Study
Allied Global Case Study
Homecare Medical Case Study Sponsored by Call Design
BPO Collection Case Study
Red Roof Inns Case Study
UnionBank of the Philippines Case Study
City of Mesa Case Study
BAC Credomatic Case Study
BC Services Case Study
Hoist Finance Case Study
William Hill Case Study

Datenblätter

Alvaria Workforce Amazon Connect Integration Data Sheet
Alvaria WEM Infinity Program Data Sheet
Alvaria Motivate Learning Management System Data Sheet
Alvaria Workforce Allocate Data Sheet
Alvaria Motivate Coaching Data Sheet
Alvaria Workforce Encompass Data Sheet
Alvaria Workforce Perform Data Sheet
Alvaria Workforce Reserve Data Sheet
Alvaria Workforce Empower Data Sheet
Alvaria Omnichannel Data Sheet
Alvaria Compliance-Ready Solutions Data Sheet
Aspect Unified IP Inbound Contact Data Sheet
Alvaria Engagement Analytics Connector Data Sheet
Alvaria Engagement Analytics Data Sheet
Alvaria CX Suite: Outbound Data Sheet
Alvaria CX Suite: Inbound Data Sheet
Alvaria Outbound Advanced List and Campaign Optimization Tools Data Sheet
Alvaria Verify Data Sheet
Alvaria Motivate Success Director Data Sheet
Alvaria WEM Data Sheet
Alvaria Compliance Hub Data Sheet
CFPB Compliance Data Sheet
Alvaria Motivate User Interfaces Data Sheet
Alvaria Motivate Mobile App Data Sheet
Alvaria Recording Data Sheet
Alvaria Workforce Data Sheet
Alvaria Quality Data Sheet
Alvaria Performance Data Sheet
Alvaria Workforce Mobile Data Sheet
Alvaria Professional Services Business Consulting Data Sheet
Alvaria Global Customer Reference Program Data Sheet
Alvaria Motivate Data Sheet
Alvaria auf einen Blick

eBooks

Realizing the Full Potential of Your Contact Center with Performance Management Software eBook
The Case for Cloud eBook
Your Journey to the Cloud eBook: How the Alvaria Cloud Platform Drives Flexibility, Scalability and Agility
Agent Experience Index Report 2020: Understanding What Your Agents are Thinking
10 Ways to Improve the Customer Experience and Your Bottom Line through Self-Service eBook
Essential Contact Center Technologies for Collections eBook
Guide to Gamification Greatness: 10 Best Practices for Keeping Employee Engagement Fresh eBook

Using Analytics-Driven Solutions in the “New Normal”

Jul 21, 2021, 16:09
Video Player Link : https://player.vimeo.com/external/563368468.hd.mp4?s=081a92316264b93a69dee923dc532ba234aa8049&profile_id=175
Sub heading : Strengthened Resilience:
Heading : Using Analytics-Driven Solutions in the “New Normal”
Play Using Analytics-Driven Solutions in the “New Normal” Video

White Papers

Alvaria CXP White Paper
CX Pro's Guide to Speech Analytics
Tools for the Mobile Workforce White Paper
Discovering Emerging Trends in Data White Paper
How to Achieve Continuous Improvement of Your Quality Monitoring White Paper
Quality Management with Actionable Results White Paper
Alvaria Cloud Hosting White Paper
The Consumer Index Annual Report 2020