Leading with experience and expertise
Our accomplished senior executives are focused on transforming the customer experience. The Alvaria leadership team is working hard to bring great value and lifetime loyalty to the CX space.
President and CEO
"Play to win!"
Patrick is our leader, strategist, and key customer advocate. He has over 20 years’ experience leading technology businesses at major corporations such as EMC and Oracle. Patrick is a facts-driven leader that drives alignment across all aspects of the business to maximize customer success.
SVP Global Human Resources
"One person CAN make a difference!"
Sweety is responsible for Global Human Resources at Alvaria where she started her journey in January 2020. Sweety brings 18+ years of experience as a human capital management leader. Her focus is on partnering with the business across the employment lifecycle with key contributions in the areas of organization development, change management, talent growth and development and enhancing productivity. Sweety’s strength lies in out-of-the-box thinking, conceptualizing for faster adoption and ultimately execution that drives results.
Chief Customer Officer
"The Customer's Perception is your Reality!"
Edward is responsible for our Presales Engineering, Professional Services, Customer Care and Education Services teams. Edward brings 25+ years’ experience successfully delivering organizational and technology transformations that accelerate growth and produce measurable outcomes. As CCO, Edward’s guiding principles are know your customers, be accountable and do right for your customers.
Chief Product Officer and CMO
"Execution is everything!"
Michael has responsibility for our global Product Strategy, Product Management, Technology and Marketing activities. He has over 25 years' experience in the technology space with 15 years in senior executive roles where he successfully managed businesses, products, strategy, marketing and operations. Generating the big idea is only part of the equation for success, the execution phase is truly what delivers impact in the marketplace and with our customers experiences.
Chief Commercial Officer
“Your customers are my business”
Throughout a 25-year career, Steve has worked in a number of senior leadership roles at companies like Oracle, Xerox, TIBCO, and SAS. A graduate of St. Joseph's University, he holds an MBA from the University of Cincinnati where he is an adjunct professor in the graduate Business / IS program. He lives in Cincinnati with his wife and four children.
Chief Technology Officer
"Solve it... with software!"
David has been a technology leader for more than 20 years. He is responsible for software and cloud networking architectures across the entire Alvaria product set. He is an inventor and thought leader with nine core contact center technology patents issued during his tenure at the company. David is a problem-solver and attributes his success to spending more time collaborating with customers than tinkering in the lab.
Chief Financial Officer
"If you can’t see it, you can’t solve it."
Tim has responsibility for our Finance, IT and Operations Teams. Tim joined Alvaria in August 2021 and has over 25 years of experience as a C-Level executive in finance, accounting and operations. He has demonstrated consistent success in driving and managing profitable growth strategies in technology and other industries. Additionally, Tim has extensive mergers and acquisitions experience having led more than 20 purchase or sale transactions and has a deep background in capital markets, raising and managing both private and public debt and equity. He empowers his teams to execute against mutually established goals to drive outstanding outcomes.